Privacy policy

Last updated: August 20, 2026

Battery Roadie operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). Battery Roadie is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

By using the Services, you consent to the data practices described in this policy.

Personal Information We Collect or Process

We collect, directly from you or automatically, information such as your name, phone number, email address, mailing or service address, payment and transaction information, account credentials, vehicle or service information, and device and usage information to operate and improve our Services.

Personal Information Sources

Data is gathered directly from you through website forms, purchases, service requests, phone calls, text messages, and other communications with us; automatically through cookies and similar technologies; and from service providers and business partners.

How We Use Your Personal Information

Information is used to:

Provide, Tailor, and Improve the Services: Fulfilling orders, scheduling and providing mobile battery services, managing accounts, processing transactions, and improving the customer experience.
Marketing and Advertising: Sending promotional materials by SMS or email, where permitted and where you have provided the appropriate consent, and displaying targeted advertisements.
Security and Fraud Prevention: Protecting our services, verifying accounts, preventing fraud, and preventing illegal or unauthorized activity.
Communicating with You: Responding to inquiries, providing customer support, confirming appointments, providing service-related updates, and communicating with you regarding your transactions or requested services.
Legal Reasons: Complying with applicable laws, regulations, legal processes, and governmental requests.

How We Disclose Personal Information

We may share personal information with service providers that help us operate our business, including Shopify, payment processors, communications providers, website and technology providers, and other vendors that provide services on our behalf. We may also disclose information as required by law, to protect our rights and safety, or in connection with a business transaction such as a merger, acquisition, financing, or sale of assets.

Mobile Phone Numbers and SMS Consent

We may collect your mobile phone number when you provide it through our website, service requests, purchases, phone calls, text messages, or other communications with us.

Mobile phone numbers may be used to communicate with you regarding requested services, appointments, orders, transactions, customer support, service updates, and, where you have separately provided the appropriate consent, promotional communications.

Mobile phone numbers and SMS consent information will not be sold, rented, or shared with third parties for their own marketing purposes. SMS consent information will not be used for purposes unrelated to providing or communicating about our Services.

You may opt out of SMS communications at any time by replying STOP to a text message. For assistance, reply HELP. Message and data rates may apply. Message frequency may vary.

Opting out of promotional SMS messages does not prevent us from sending necessary service-related communications where permitted by law.

Relationship with Shopify

Services are powered by Shopify, which processes data to support store operations. Data may be transferred to other countries. For details on how Shopify uses data, please refer to Shopify's privacy policy.

Data Security and Retention

We take reasonable measures to protect personal information against unauthorized access, use, alteration, or disclosure. We retain personal information for as long as reasonably necessary to provide our Services, fulfill business and legal obligations, resolve disputes, enforce agreements, and otherwise fulfill the purposes described in this Privacy Policy.

Your Privacy Choices

You may request access to, correction of, or deletion of certain personal information we maintain about you, subject to applicable law. You may also opt out of promotional email or SMS communications using the instructions provided in those communications.

Contact Us

If you have questions about this Privacy Policy or our handling of personal information, please contact us through the contact information provided on our website.